HaloITSM vs. Setapp
A side-by-side comparison based on G2 review data.
| Metric | HaloITSM | Setapp |
|---|---|---|
| Overall rating | 4.8 | 4.6 |
| Review count | 22 | 34 |
| Ease of use | 9.8 | 9.9 |
| Ease of setup | 9.2 | 9.5 |
| Quality of support | 9.6 | 8.0 |
| Meets requirements | 9.5 | 9.4 |
| NPS | 95.238095 | 81.818182 |
| Small Business | 5.0% | 69.7% |
| Mid-Market | 55.0% | 24.2% |
| Enterprise | 40.0% | 6.1% |
| Total page views | 569 | 228 |
| Total LLM citations | 7,809 | 2,230 |
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use
Setapp
Setapp is a unified marketplace for Mac and iPhone users to discover and get hand-picked, secure apps. The platform offers two ways to access apps: Setapp Membership — a subscription to 260+ hand-picked apps for Mac, iOS, and web for one flat fee, with unlimited access, no ads, and no in-app purchases. Setapp Marketplace — a platform where users can buy individual apps from vetted developers on flexible terms, without a Membership.
- Features
- Ease of Use