HaloITSM vs. ScriptRunner for Jira
A side-by-side comparison based on G2 review data.
| Metric | HaloITSM | ScriptRunner for Jira |
|---|---|---|
| Overall rating | 4.8 | 4.4 |
| Review count | 22 | 26 |
| Ease of use | 9.8 | 8.9 |
| Ease of setup | 9.2 | 8.7 |
| Quality of support | 9.6 | 8.2 |
| Meets requirements | 9.5 | 9.1 |
| NPS | 95.238095 | 52 |
| Small Business | 5.0% | 30.8% |
| Mid-Market | 55.0% | 34.6% |
| Enterprise | 40.0% | 34.6% |
| Total page views | 569 | 89 |
| Total LLM citations | 7,809 | 267 |
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use
ScriptRunner for Jira
Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated
- Customizability
- Automation
- Customization
- Ease of Use
- Jira Integration
- Customer Support