HaloITSM vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | HaloITSM | NinjaOne |
|---|---|---|
| Overall rating | 4.8 | 4.7 |
| Review count | 22 | 5,553 |
| Ease of use | 9.8 | 9.3 |
| Ease of setup | 9.2 | 9.2 |
| Quality of support | 9.6 | 9.2 |
| Meets requirements | 9.5 | 9.2 |
| NPS | 95.238095 | 82.241285 |
| Small Business | 5.0% | 46.2% |
| Mid-Market | 55.0% | 46.4% |
| Enterprise | 40.0% | 7.4% |
| Total page views | 569 | 12,935 |
| Total LLM citations | 7,809 | 44,059 |
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface