HaloITSM vs. Milvus TI
A side-by-side comparison based on G2 review data.
| Metric | HaloITSM | Milvus TI |
|---|---|---|
| Overall rating | 4.8 | 4.8 |
| Review count | 22 | 132 |
| Ease of use | 9.8 | 9.4 |
| Ease of setup | 9.2 | 9.2 |
| Quality of support | 9.6 | 9.3 |
| Meets requirements | 9.5 | 9.5 |
| NPS | 95.238095 | 92.424242 |
| Small Business | 5.0% | 44.7% |
| Mid-Market | 55.0% | 42.4% |
| Enterprise | 40.0% | 12.9% |
| Total page views | 569 | 1,093 |
| Total LLM citations | 7,809 | 319 |
HaloITSM
Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.
- Ticket Management
- Simple
- Easy Setup
- Efficiency
- Setup Ease
- Ease of Use
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease