G2 Vendor Directory

HaloITSM vs. AssetSonar

A side-by-side comparison based on G2 review data.

MetricHaloITSM

by Halo Service Solutions

AssetSonar

by EZO

Overall rating4.84.5
Review count2289
Ease of use9.89.0
Ease of setup9.28.8
Quality of support9.69.3
Meets requirements9.58.8
NPS95.23809560.91954
Small Business5.0%10.1%
Mid-Market55.0%75.9%
Enterprise40.0%13.9%
Total page views5691,129
Total LLM citations7,8092,737

HaloITSM

Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.

Pros

  • Ticket Management
  • Simple
  • Easy Setup
  • Efficiency
  • Setup Ease
  • Ease of Use

AssetSonar

Cloud-based IT asset management platform bringing endpoint, identity, procurement, service, and usage data into one connected workspace so IT teams can see what they own, who is using it, where it is, and what needs attention. AssetSonar is EZO's connected IT management platform that unifies IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) in one system. It helps IT teams manage hardware, software, licenses, tickets, configuration items, patches, and employee technology workflows without stitching together spreadsheets and disconnected tools.

Pros

  • Asset Management
  • Ease of Use
  • Product Quality
  • Integrations
  • Efficiency
  • Simple