G2 Vendor Directory

HaloITSM vs. ClickUp

A side-by-side comparison based on G2 review data.

MetricHaloITSM

by Halo Service Solutions

ClickUp

by ClickUp

Overall rating4.84.6
Review count2215,182
Ease of use9.88.7
Ease of setup9.28.5
Quality of support9.69.0
Meets requirements9.59.1
NPS95.23809577.284123
Small Business5.0%77.7%
Mid-Market55.0%18.5%
Enterprise40.0%3.8%
Total page views56943,073
Total LLM citations7,809110,700

HaloITSM

Halo is a low-code enterprise service management platform designed to streamline and automate cross-functional processes across IT, HR, Finance, Facilities and other business functions. Built on ITIL-aligned service management foundations and extended across the whole business, halo is used by more than 5000 organisations in over 100 countries. The platform provides incident, problem and change management, asset and configuration management via a built-in CMDB, and service request handling within a single centralisied platform.

Pros

  • Ticket Management
  • Simple
  • Easy Setup
  • Efficiency
  • Setup Ease
  • Ease of Use

ClickUp

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

Pros

  • Ease of Use
  • Task Management
  • Features
  • Project Management
  • Organization
  • Team Collaboration