G2 Vendor Directory

Halo Service Desk vs. Setapp

A side-by-side comparison based on G2 review data.

MetricHalo Service Desk

by Halo Service Solutions

Setapp

by Setapp

Overall rating4.54.6
Review count1734
Ease of use9.59.9
Ease of setup8.39.5
Quality of support9.58.0
Meets requirements8.99.4
NPS64.70588281.818182
Small Business47.1%69.7%
Mid-Market35.3%24.2%
Enterprise17.6%6.1%
Total page views90228
Total LLM citations4722,230

Halo Service Desk

Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 30 years of experience, Halo Service Desk has been developed to offer a feature rich application whilst maintaining a simple to use interface Transform legacy ways of working into modern intuitive workflows, empower teams to deliver excellent service to customers and employees repeatedly.

Pros

    Setapp

    Setapp is a unified marketplace for Mac and iPhone users to discover and get hand-picked, secure apps. The platform offers two ways to access apps: Setapp Membership — a subscription to 260+ hand-picked apps for Mac, iOS, and web for one flat fee, with unlimited access, no ads, and no in-app purchases. Setapp Marketplace — a platform where users can buy individual apps from vetted developers on flexible terms, without a Membership.

    Pros

    • Features
    • Ease of Use