Halo Service Desk vs. NinjaOne
A side-by-side comparison based on G2 review data.
| Metric | Halo Service Desk | NinjaOne |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 17 | 5,553 |
| Ease of use | 9.5 | 9.3 |
| Ease of setup | 8.3 | 9.2 |
| Quality of support | 9.5 | 9.2 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 64.705882 | 82.241285 |
| Small Business | 47.1% | 46.2% |
| Mid-Market | 35.3% | 46.4% |
| Enterprise | 17.6% | 7.4% |
| Total page views | 90 | 12,935 |
| Total LLM citations | 472 | 44,059 |
Halo Service Desk
Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 30 years of experience, Halo Service Desk has been developed to offer a feature rich application whilst maintaining a simple to use interface Transform legacy ways of working into modern intuitive workflows, empower teams to deliver excellent service to customers and employees repeatedly.
NinjaOne
NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
- Ease of Use
- Features
- Remote Access
- Automation
- Customer Support
- User Interface