G2 Vendor Directory

Halo Service Desk vs. AssetSonar

A side-by-side comparison based on G2 review data.

MetricHalo Service Desk

by Halo Service Solutions

AssetSonar

by EZO

Overall rating4.54.5
Review count1789
Ease of use9.59.0
Ease of setup8.38.8
Quality of support9.59.3
Meets requirements8.98.8
NPS64.70588260.91954
Small Business47.1%10.1%
Mid-Market35.3%75.9%
Enterprise17.6%13.9%
Total page views901,129
Total LLM citations4722,737

Halo Service Desk

Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 30 years of experience, Halo Service Desk has been developed to offer a feature rich application whilst maintaining a simple to use interface Transform legacy ways of working into modern intuitive workflows, empower teams to deliver excellent service to customers and employees repeatedly.

Pros

    AssetSonar

    Cloud-based IT asset management platform bringing endpoint, identity, procurement, service, and usage data into one connected workspace so IT teams can see what they own, who is using it, where it is, and what needs attention. AssetSonar is EZO's connected IT management platform that unifies IT asset management (ITAM), IT service management (ITSM), and software asset management (SAM) in one system. It helps IT teams manage hardware, software, licenses, tickets, configuration items, patches, and employee technology workflows without stitching together spreadsheets and disconnected tools.

    Pros

    • Asset Management
    • Ease of Use
    • Product Quality
    • Integrations
    • Efficiency
    • Simple