G2 Vendor Directory

Halo Service Desk vs. ClickUp

A side-by-side comparison based on G2 review data.

MetricHalo Service Desk

by Halo Service Solutions

ClickUp

by ClickUp

Overall rating4.54.6
Review count1715,182
Ease of use9.58.7
Ease of setup8.38.5
Quality of support9.59.0
Meets requirements8.99.1
NPS64.70588277.284123
Small Business47.1%77.7%
Mid-Market35.3%18.5%
Enterprise17.6%3.8%
Total page views9043,073
Total LLM citations472110,700

Halo Service Desk

Halo Service Desk provides ITIL aligned service desk software that can be installed on premise or in the cloud. Through over 30 years of experience, Halo Service Desk has been developed to offer a feature rich application whilst maintaining a simple to use interface Transform legacy ways of working into modern intuitive workflows, empower teams to deliver excellent service to customers and employees repeatedly.

Pros

    ClickUp

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

    Pros

    • Ease of Use
    • Task Management
    • Features
    • Project Management
    • Organization
    • Team Collaboration