G2 Vendor Directory

GroupOffice vs. SmartSuite

A side-by-side comparison based on G2 review data.

MetricGroupOffice

by Group Office

SmartSuite

by SmartSuite

Overall rating4.24.4
Review count11186
Ease of use7.98.9
Ease of setup10.08.9
Quality of support8.29.1
Meets requirements9.48.9
NPS4058.62069
Small Business18.2%50.8%
Mid-Market45.5%31.9%
Enterprise36.4%17.3%
Total page views34512
Total LLM citations474,515

GroupOffice

GroupOffice is an open-source groupware and CRM platform for enterprises and the public sector. It’s created and maintained by the Dutch company Intermesh. You can self-host the software or run it on Intermesh’s secure cloud infrastructure, where your data remains fully private. Collaborate with integrated file sharing, video conferencing, E-mail, calendar and contact management, project and time tracking, quoting and invoicing, support ticketing, and the Collabora Online office suite.

Pros

    SmartSuite

    SmartSuite is the connected GRC platform for the enterprise. Governance, risk, compliance, audit, IT service and business operations run on one AI-native platform, with frameworks, controls, policies and evidence in one place. Teams automate workflows without code, connect the systems they already use, and let AI agents handle the routine work. Founded by the team that built Archer, SmartSuite is used by more than 2,000 organizations in more than 100 countries and is available in 16 languages. Teams in eight countries across every US time zone, headquartered in Irvine, California.

    Pros

    • Ease of Use
    • Flexibility
    • Customer Support
    • Intuitive
    • User Interface
    • Efficiency