G2 Vendor Directory

GroupApp vs. Verint Community (formerly Telligent)

A side-by-side comparison based on G2 review data.

MetricGroupApp

by GroupAp LCC

Verint Community (formerly Telligent)

by Verint

Overall rating4.84.4
Review count1014
Ease of use10.08.4
Ease of setup9.78.4
Quality of support9.78.4
Meets requirements10.08.5
NPS9050
Small Business90.0%28.6%
Mid-Market10.0%28.6%
Enterprise0.0%42.9%
Total page views167103
Total LLM citations125107

GroupApp

Your online membership community and courses in one place! Increase engagement, grow revenue with a unified platform and integrate with tools you already use without needing to hire a developer.

Pros

    Verint Community (formerly Telligent)

    Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

    Pros

    • Customer Support
    • Features
    • Ease of Use
    • Knowledge Base
    • Simple
    • User Interaction