G2 Vendor Directory

Grok vs. New Relic

A side-by-side comparison based on G2 review data.

MetricGrok

by Avik Partners

New Relic

by New Relic

Overall rating4.34.4
Review count18584
Ease of use9.48.6
Ease of setup9.08.9
Quality of support7.88.8
Meets requirements8.69.1
NPS66.66666759.753954
Small Business70.0%27.5%
Mid-Market20.0%43.1%
Enterprise10.0%29.4%
Total page views4,3951,950
Total LLM citations5,90125,177

Grok

Grok is an AI operations (AIOps) platform that proactively resolves IT incidents using machine intelligence and automation.

Pros

  • Artificial Intelligence
  • Ease of Use
  • Easy Setup
  • Setup Ease
  • Innovation
  • Real-time Data

New Relic

New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth.

Pros

  • Ease of Use
  • Real-time Monitoring
  • Monitoring
  • Insights
  • Analytics
  • User Interface