Greenway Health Patient Portal vs. Mend
A side-by-side comparison based on G2 review data.
| Metric | Greenway Health Patient Portal | Mend |
|---|---|---|
| Overall rating | 2.4 | 4.7 |
| Review count | 12 | 135 |
| Ease of use | 7.6 | 9.5 |
| Ease of setup | 5.7 | 9.2 |
| Quality of support | 6.9 | 9.6 |
| Meets requirements | 7.3 | 9.7 |
| NPS | -41.666667 | 83.809524 |
| Small Business | 58.3% | 52.6% |
| Mid-Market | 8.3% | 31.1% |
| Enterprise | 33.3% | 16.3% |
| Total page views | 191 | 11,843 |
| Total LLM citations | 101 | 2,532 |
Greenway Health Patient Portal
Greenway Patient Portal is an intuitive online platform designed to empower patients by providing seamless access to their healthcare information and facilitating efficient communication with healthcare providers. This portal enhances patient engagement by offering 24/7 access to health records, appointment scheduling, and secure messaging, all accessible from any device. By adhering to the 21st Century Cures Act and WCAG standards, it ensures a user-friendly experience that supports transparency and compliance for Intergy and Prime Suite clients.
Mend
Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.
- Communication
- Telehealth Services
- Product Satisfaction
- Appointment Scheduling
- Communication Efficiency
- Patient Communication