Grasshopper vs. VirtualPBX
A side-by-side comparison based on G2 review data.
| Metric | Grasshopper | VirtualPBX |
|---|---|---|
| Overall rating | 3.9 | 4.2 |
| Review count | 162 | 35 |
| Ease of use | 8.3 | 8.5 |
| Ease of setup | 8.2 | 7.6 |
| Quality of support | 8.0 | 8.8 |
| Meets requirements | 8.5 | 8.5 |
| NPS | 35.185185 | 54.285714 |
| Small Business | 86.3% | 97.1% |
| Mid-Market | 9.3% | 2.9% |
| Enterprise | 4.3% | 0.0% |
| Total page views | 636 | 272 |
| Total LLM citations | 9,034 | 447 |
Grasshopper
Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.
- VoIP Services
- Intuitive
- Messaging Features
- Calling Features
- Easy Connection
VirtualPBX
We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.
- Customer Support
- Helpful
- Customer Service
- Navigation Ease
- Quick Setup
- Efficiency