G2 Vendor Directory

Grasshopper vs. Telnyx CPaaS

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Telnyx CPaaS

by Telnyx

Overall rating3.94.7
Review count162528
Ease of use8.39.3
Ease of setup8.29.1
Quality of support8.09.3
Meets requirements8.59.5
NPS35.18518583.757339
Small Business86.3%80.8%
Mid-Market9.3%16.3%
Enterprise4.3%2.8%
Total page views6361,236
Total LLM citations9,03418,225

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Telnyx CPaaS

Telnyx is the only communications and connectivity platform that combines carrier-owned global communications, programmable APIs, voice AI agents, and edge compute under one roof. Through the Telnyx portal and APIs, teams can provision global numbers in many countries, run SIP trunking with HD voice over a private backbone, and build contact center workflows on the Voice API. Add SMS, MMS, RCS, and WhatsApp messaging and calling, all on the same carrier-owned network, and layer in AI-powered voice agents without wiring together separate vendors.

Pros

  • Customer Support
  • Ease of Use
  • Customer Service
  • Easy Setup
  • Easy Integration
  • Pricing