G2 Vendor Directory

Grasshopper vs. TeleCMI

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

TeleCMI

by TeleCMI

Overall rating3.94.8
Review count162312
Ease of use8.39.8
Ease of setup8.29.3
Quality of support8.09.7
Meets requirements8.59.5
NPS35.18518591.262136
Small Business86.3%46.7%
Mid-Market9.3%48.4%
Enterprise4.3%4.9%
Total page views6362,916
Total LLM citations9,0343,264

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

TeleCMI

TeleCMI is a new-age unified cloud communication platform designed to help businesses streamline customer interactions and drive measurable growth. As a powerful cloud telephony solution and business phone system, TeleCMI brings calls, SMS, WhatsApp, and other channels into one intelligent dashboard—making it easier for sales and support teams to manage conversations efficiently. Built for modern businesses, TeleCMI offers advanced features including IVR solutions, auto dialer software, cloud contact center software, virtual phone numbers, and VoIP phone systems.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Easy Setup
  • Reliability
  • Call Recording