G2 Vendor Directory

Grasshopper vs. Squaretalk

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Squaretalk

by Squaretalk

Overall rating3.94.8
Review count162149
Ease of use8.39.5
Ease of setup8.29.5
Quality of support8.09.4
Meets requirements8.59.1
NPS35.18518585.810811
Small Business86.3%42.3%
Mid-Market9.3%55.7%
Enterprise4.3%2.0%
Total page views6361,382
Total LLM citations9,0342,332

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Squaretalk

Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs.

Pros

  • Ease of Use
  • Reliability
  • Efficiency
  • Automation
  • Features
  • Helpful