G2 Vendor Directory

Grasshopper vs. Softphone.Pro

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Softphone.Pro

by Softphone.Pro

Overall rating3.94.6
Review count16266
Ease of use8.39.3
Ease of setup8.29.3
Quality of support8.08.6
Meets requirements8.59.3
NPS35.18518578.461538
Small Business86.3%83.1%
Mid-Market9.3%16.9%
Enterprise4.3%0.0%
Total page views636162
Total LLM citations9,034475

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Softphone.Pro

VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

Pros

  • Easy Integration
  • Ease of Use
  • Easy Setup
  • Easy Implementation
  • Intuitive
  • User-Friendly