G2 Vendor Directory

Grasshopper vs. SalesCaptain

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

SalesCaptain

by SalesCaptain

Overall rating3.94.4
Review count162295
Ease of use8.39.2
Ease of setup8.29.3
Quality of support8.09.4
Meets requirements8.59.4
NPS35.18518571.525424
Small Business86.3%69.9%
Mid-Market9.3%29.8%
Enterprise4.3%0.3%
Total page views6365,570
Total LLM citations9,0341,778

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

SalesCaptain

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise.

Pros

  • Automation
  • Communication
  • Ease of Use
  • Helpful
  • Communication Improvement
  • Time-saving