G2 Vendor Directory

Grasshopper vs. iPlum

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

iPlum

by iplum

Overall rating3.94.3
Review count162201
Ease of use8.38.8
Ease of setup8.28.2
Quality of support8.08.6
Meets requirements8.59.3
NPS35.18518551.741294
Small Business86.3%96.9%
Mid-Market9.3%1.6%
Enterprise4.3%1.6%
Total page views6361,553
Total LLM citations9,0345,741

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage.

Pros

  • Ease of Use
  • HIPAA Compliance
  • Privacy
  • Easy Setup
  • Text Messaging
  • Features