G2 Vendor Directory

Grasshopper vs. Intermedia Unite

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Intermedia Unite

by Intermedia

Overall rating3.94.5
Review count162523
Ease of use8.39.2
Ease of setup8.29.1
Quality of support8.08.9
Meets requirements8.59.1
NPS35.18518566.468254
Small Business86.3%67.3%
Mid-Market9.3%20.8%
Enterprise4.3%11.9%
Total page views636657
Total LLM citations9,0343,450

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Intermedia Unite

Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations.

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • Intuitive
  • Reliability
  • Quick Setup