G2 Vendor Directory

Grasshopper vs. CloudTalk

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

CloudTalk

by CloudTalk

Overall rating3.94.4
Review count1621,943
Ease of use8.39.2
Ease of setup8.29.0
Quality of support8.08.9
Meets requirements8.58.9
NPS35.18518556.984713
Small Business86.3%64.9%
Mid-Market9.3%31.3%
Enterprise4.3%3.9%
Total page views6364,588
Total LLM citations9,03425,986

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

CloudTalk

CloudTalk is the leading AI-powered business calling software for growing SMBs. CloudTalk helps more than 4,000 modern SMBs talk to more customers, close more deals, and resolve issues faster, without enterprise pricing or complexity. Over 30,000 sales and support professionals at SMBs across 160+ countries rely on CloudTalk to: Talk to 10x more people - Our AI Sales Dialer combines preview, power and parallel (up to 10 lines) dialing that filters out voicemails and dead lines automatically.

Pros

  • Ease of Use
  • Reliability
  • Intuitive
  • Helpful
  • Calling Features
  • Call Quality