Grasshopper vs. CallTower
A side-by-side comparison based on G2 review data.
| Metric | Grasshopper | CallTower |
|---|---|---|
| Overall rating | 3.9 | 4.3 |
| Review count | 162 | 388 |
| Ease of use | 8.3 | 8.9 |
| Ease of setup | 8.2 | 8.7 |
| Quality of support | 8.0 | 8.9 |
| Meets requirements | 8.5 | 9.2 |
| NPS | 35.185185 | 53.926702 |
| Small Business | 86.3% | 25.2% |
| Mid-Market | 9.3% | 63.3% |
| Enterprise | 4.3% | 11.5% |
| Total page views | 636 | 937 |
| Total LLM citations | 9,034 | 1,241 |
Grasshopper
Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.
- VoIP Services
- Intuitive
- Messaging Features
- Calling Features
- Easy Connection
CallTower
Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys.
- Customer Support
- Helpful
- Reliability
- Ease of Use
- Customer Service
- Easy Setup