G2 Vendor Directory

Grasshopper vs. Aircall

A side-by-side comparison based on G2 review data.

MetricGrasshopper

by GoTo

Aircall

by Aircall

Overall rating3.94.4
Review count1621,681
Ease of use8.39.3
Ease of setup8.29.1
Quality of support8.08.8
Meets requirements8.59.0
NPS35.18518566.788544
Small Business86.3%55.0%
Mid-Market9.3%41.0%
Enterprise4.3%4.0%
Total page views6365,460
Total LLM citations9,03431,209

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks.

Pros

  • VoIP Services
  • Intuitive
  • Messaging Features
  • Calling Features
  • Easy Connection

Aircall

Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're an AI-powered platform for customer conversations. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 250+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 22,000 businesses globally, Aircall's AI-powered platform supercharges sales and support.

Pros

  • Ease of Use
  • Easy Integration
  • Features
  • Reliability
  • Call Recording
  • Intuitive