G2 Vendor Directory

Graphite Connect vs. ServiceNow Source-to-Pay Operations

A side-by-side comparison based on G2 review data.

MetricGraphite Connect

by graphiteConnect

ServiceNow Source-to-Pay Operations

by ServiceNow

Overall rating4.44.2
Review count3186
Ease of use8.68.2
Ease of setup8.58.0
Quality of support8.98.7
Meets requirements8.88.5
NPS51.72413837.209302
Small Business3.4%23.2%
Mid-Market6.9%37.8%
Enterprise89.7%39.0%
Total page views193981
Total LLM citations6363,967

Graphite Connect

Graphite Connect is the premiere solution for fast, easy supplier onboarding. Inspired by social networks, Graphite’s unique structure utilizes supplier-managed, verified profiles so onboarding data is always accurate and ready to use. When you’re ready to onboard, Graphite immediately integrates the supplier information you need directly into your ERP. Graphite allows you to filter, segment, and select your preferred suppliers before onboarding.

Pros

  • Ease of Use
  • Customer Support
  • Easy Implementation
  • Collaboration
  • Automation
  • Integrations

ServiceNow Source-to-Pay Operations

In procurement, some tools handle intake. ServiceNow Source-to-Pay Operations handles intake and what comes next. When a purchase request touches IT, legal, finance, and procurement — and has to stay compliant, auditable, and on time — other solutions hit a wall. ServiceNow Source-to-Pay Operations runs the entire process on one platform, with AI agents that complete the work across enterprise workflows no solution can reach: routing requests, triggering vendor risk reviews, managing supplier onboarding, and resolving invoice exceptions inside your approval policies.

Pros

  • Ease of Use
  • Efficiency
  • Automation
  • Efficiency Improvement
  • Process Automation
  • Visibility