G2 Vendor Directory

Grandstream IP Video Phones vs. Zoom Phone

A side-by-side comparison based on G2 review data.

MetricGrandstream IP Video Phones

by Grandstream Networks

Zoom Phone

by Zoom

Overall rating4.14.6
Review count132,683
Ease of use9.29.4
Ease of setup8.09.2
Quality of support8.38.9
Meets requirements9.09.4
NPS38.46153876.928896
Small Business38.5%51.8%
Mid-Market46.2%33.4%
Enterprise15.4%14.9%
Total page views733,417
Total LLM citations14517,676

Grandstream IP Video Phones

Grandstream IP video phones offer an all-in-one communications hub and a multimedia platform solution for any user desktop.

Pros

    Zoom Phone

    The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

    Pros

    • Ease of Use
    • Video Conferencing
    • Reliability
    • Easy Communication
    • Video Quality
    • Features