G2 Vendor Directory

Grandstream IP Video Phones vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricGrandstream IP Video Phones

by Grandstream Networks

Dialpad Connect

by Dialpad

Overall rating4.14.4
Review count134,216
Ease of use9.29.2
Ease of setup8.09.1
Quality of support8.38.7
Meets requirements9.09.1
NPS38.46153858.479388
Small Business38.5%57.6%
Mid-Market46.2%32.8%
Enterprise15.4%9.6%
Total page views733,520
Total LLM citations14520,955

Grandstream IP Video Phones

Grandstream IP video phones offer an all-in-one communications hub and a multimedia platform solution for any user desktop.

Pros

    Dialpad Connect

    Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

    Pros

    • Ease of Use
    • Call Management
    • Helpful
    • Call Recording
    • Features
    • Voice Transcription