G2 Vendor Directory

Grade.us vs. Bizrate Insights

A side-by-side comparison based on G2 review data.

MetricGrade.us

by GatherUp

Bizrate Insights

by Bizrate Insights

Overall rating4.64.6
Review count14337
Ease of use9.19.1
Ease of setup8.99.3
Quality of support9.39.7
Meets requirements9.19.1
NPS75.57251972.972973
Small Business85.1%29.7%
Mid-Market13.5%48.6%
Enterprise1.4%21.6%
Total page views152574
Total LLM citations1,666823

Grade.us

What is Grade.us? Grade.us is a white-label review management and marketing platform for agencies, marketers and SEOs. The platform offers a suite of tools to: (1) convert customers into reviewers on the sites that matter; (2) recover customers and respond to negative reviews; (3) monitor customer reviews across scores of third-party review sites; and (4) market reviews to reach a broader audience with SEO-friendly web and social media content.

Pros

    Bizrate Insights

    Bizrate Insights is a voice-of-customer solution that helps ecommerce brands turn real buyer feedback into measurable growth. We offer a complete view of what’s working and what’s not, based on verified customer feedback taken at key moments across the shopping journey, from pre-purchase through post-fulfillment. Those survey responses power trusted UGC (like product reviews and Seller Ratings) and real-time KPIs we layer with in-person, expert human insights.

    Pros

    • Helpful
    • Customer Feedback
    • Ease of Use
    • Feedback Management
    • Insights
    • Customer Support