G2 Vendor Directory

GoZen Forms vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricGoZen Forms

by GoZen Technologies

SurveySparrow

by SurveySparrow Inc.

Overall rating4.44.4
Review count2742,065
Ease of use9.39.2
Ease of setup9.29.1
Quality of support8.89.0
Meets requirements8.98.9
NPS64.46886462.827484
Small Business98.2%68.5%
Mid-Market1.1%24.5%
Enterprise0.7%7.0%
Total page views751,968
Total LLM citations6612,555

GoZen Forms

GoZen Forms is an AI-powered, no-code form builder designed to simplify the creation of online forms, surveys, quizzes, and polls. With an intuitive drag-and-drop interface, users can effortlessly design and customize forms without any coding knowledge. The platform offers over 175 pre-designed, mobile-friendly templates tailored for various industries, enabling businesses to collect data efficiently and enhance user engagement.

Pros

  • Ease of Use
  • Integrations
  • User Interface
  • Customer Support
  • Easy Integrations
  • Templates

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

Pros

  • Ease of Use
  • User Interface
  • Helpful
  • User Experience
  • Features
  • Intuitive