G2 Vendor Directory

GoTo Meeting vs. Zoho Assist

A side-by-side comparison based on G2 review data.

MetricGoTo Meeting

by GoTo

Zoho Assist

by Zoho

Overall rating4.24.7
Review count17,133754
Ease of use8.99.4
Ease of setup8.89.4
Quality of support8.79.1
Meets requirements9.09.4
NPS45.62556579.343365
Small Business40.4%71.4%
Mid-Market38.3%23.2%
Enterprise21.4%5.4%
Total page views2,1823,087
Total LLM citations4,57319,400

GoTo Meeting

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button.

Pros

  • Ease of Use
  • Easy Setup
  • Reliability
  • Simplicity
  • Intuitive
  • Screen Sharing

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access