LogMeIn Pro vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | LogMeIn Pro | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.4 | 4.5 |
| Review count | 85 | 239 |
| Ease of use | 9.3 | 9.3 |
| Ease of setup | 9.5 | 9.4 |
| Quality of support | 8.7 | 9.0 |
| Meets requirements | 9.3 | 9.3 |
| NPS | 62.650602 | 71.748879 |
| Small Business | 73.8% | 32.9% |
| Mid-Market | 23.8% | 40.1% |
| Enterprise | 2.4% | 27.0% |
| Total page views | 154 | 1,090 |
| Total LLM citations | 215 | 3,153 |
LogMeIn Pro
LogMeIn Pro is a remote access solution for individuals and small businesses that need to connect to Windows and Mac computers from any location. The platform provides remote desktop access through browsers, desktop applications, and mobile devices. The platform supports remote desktop access via browser, desktop application, and mobile devices. Key features include file transfer, remote printing, multi-monitor display, screen sharing, and 256-bit AES encryption.
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability