G2 Vendor Directory

LogMeIn Pro vs. BeyondTrust Remote Support

A side-by-side comparison based on G2 review data.

MetricLogMeIn Pro

by GoTo

BeyondTrust Remote Support

by BeyondTrust

Overall rating4.44.7
Review count85396
Ease of use9.39.4
Ease of setup9.58.9
Quality of support8.79.3
Meets requirements9.39.5
NPS62.65060279.949239
Small Business73.8%15.0%
Mid-Market23.8%36.5%
Enterprise2.4%48.6%
Total page views154899
Total LLM citations2156,953

LogMeIn Pro

LogMeIn Pro is a remote access solution for individuals and small businesses that need to connect to Windows and Mac computers from any location. The platform provides remote desktop access through browsers, desktop applications, and mobile devices. The platform supports remote desktop access via browser, desktop application, and mobile devices. Key features include file transfer, remote printing, multi-monitor display, screen sharing, and 256-bit AES encryption.

Pros

    BeyondTrust Remote Support

    BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.

    Pros

    • Ease of Use
    • Remote Access
    • Remote Support
    • Security
    • Reliability
    • Security Focus