LogMeIn Pro vs. BeyondTrust Remote Support
A side-by-side comparison based on G2 review data.
| Metric | LogMeIn Pro | BeyondTrust Remote Support |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 85 | 396 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 9.5 | 8.9 |
| Quality of support | 8.7 | 9.3 |
| Meets requirements | 9.3 | 9.5 |
| NPS | 62.650602 | 79.949239 |
| Small Business | 73.8% | 15.0% |
| Mid-Market | 23.8% | 36.5% |
| Enterprise | 2.4% | 48.6% |
| Total page views | 154 | 899 |
| Total LLM citations | 215 | 6,953 |
LogMeIn Pro
LogMeIn Pro is a remote access solution for individuals and small businesses that need to connect to Windows and Mac computers from any location. The platform provides remote desktop access through browsers, desktop applications, and mobile devices. The platform supports remote desktop access via browser, desktop application, and mobile devices. Key features include file transfer, remote printing, multi-monitor display, screen sharing, and 256-bit AES encryption.
BeyondTrust Remote Support
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting.
- Ease of Use
- Remote Access
- Remote Support
- Security
- Reliability
- Security Focus