G2 Vendor Directory

Google My Business vs. Synup

A side-by-side comparison based on G2 review data.

MetricGoogle My Business

by Google

Synup

by Synup

Overall rating4.64.6
Review count395335
Ease of use9.29.1
Ease of setup9.09.0
Quality of support7.59.3
Meets requirements9.19.2
NPS78.97574172.644377
Small Business73.5%77.1%
Mid-Market21.6%18.4%
Enterprise4.9%4.5%
Total page views709959
Total LLM citations4,1215,292

Google My Business

Google My Business is a free tool that enables businesses to manage their online presence across Google Search and Maps. By creating and verifying a business profile, companies can provide essential information such as operating hours, contact details, and location, enhancing their visibility to potential customers. Key Features and Functionality: - Business Information Management: Update and display critical details like address, phone number, and business hours. - Customer Interaction: Respond to customer reviews and questions, fostering engagement and trust.

Pros

  • Ease of Use
  • Review Management
  • Centralized Platform
  • Convenience
  • Cross-Platform Compatibility
  • Easy Setup

Synup

Synup is a local marketing platform for agencies, resellers, and multi-location businesses. You run it by talking to it. Sydekick, Synup's AI agent, executes local marketing work through conversation: no dashboards to click through, no data to collect by hand, no reports to stitch together. Meet Sydekick:- Tell Sydekick to update business hours across 400 locations, respond to this week's reviews in each client's brand voice, or pull a performance report across the full portfolio, and it does the work. Sydekick goes well beyond routine execution.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Review Management
  • Centralized Management
  • Convenience