G2 Vendor Directory

Google My Business vs. Social Places

A side-by-side comparison based on G2 review data.

MetricGoogle My Business

by Google

Social Places

by Social Places

Overall rating4.64.7
Review count39596
Ease of use9.29.4
Ease of setup9.09.1
Quality of support7.59.7
Meets requirements9.19.5
NPS78.97574181.052632
Small Business73.5%47.8%
Mid-Market21.6%36.7%
Enterprise4.9%15.6%
Total page views70983
Total LLM citations4,121164

Google My Business

Google My Business is a free tool that enables businesses to manage their online presence across Google Search and Maps. By creating and verifying a business profile, companies can provide essential information such as operating hours, contact details, and location, enhancing their visibility to potential customers. Key Features and Functionality: - Business Information Management: Update and display critical details like address, phone number, and business hours. - Customer Interaction: Respond to customer reviews and questions, fostering engagement and trust.

Pros

  • Ease of Use
  • Review Management
  • Centralized Platform
  • Convenience
  • Cross-Platform Compatibility
  • Easy Setup

Social Places

Our platform provides a centralized dashboard for managing Google Business Profiles (GMB), Apple Maps, Bing, Facebook and Trip Advisor listings for company locations. Integrating with Here Technologies, Tele Atlas, and your website store locator, our solutions provide customers and search engines with accurate business information, while our team of account managers and digital coordinators will optimize your local presence and provide strategy for improved brand reputation and review generation.

Pros

  • Ease of Use
  • Setup Ease
  • Helpful
  • Scheduling
  • Centralized Management
  • Easy Setup