G2 Vendor Directory

Google My Business vs. Pluspoint

A side-by-side comparison based on G2 review data.

MetricGoogle My Business

by Google

Pluspoint

by Pluspoint

Overall rating4.64.9
Review count395105
Ease of use9.29.8
Ease of setup9.09.8
Quality of support7.59.7
Meets requirements9.19.7
NPS78.97574198.058252
Small Business73.5%55.2%
Mid-Market21.6%42.9%
Enterprise4.9%1.9%
Total page views7091,191
Total LLM citations4,121122

Google My Business

Google My Business is a free tool that enables businesses to manage their online presence across Google Search and Maps. By creating and verifying a business profile, companies can provide essential information such as operating hours, contact details, and location, enhancing their visibility to potential customers. Key Features and Functionality: - Business Information Management: Update and display critical details like address, phone number, and business hours. - Customer Interaction: Respond to customer reviews and questions, fostering engagement and trust.

Pros

  • Ease of Use
  • Review Management
  • Centralized Platform
  • Convenience
  • Cross-Platform Compatibility
  • Easy Setup

Pluspoint

Pluspoint is the local marketing platform for brands that run more than one address. Reviews, listings, AI search visibility, messaging, social posting and coupons. Every location, one login, from $29 per location per month. šŸ¤– Getting found when the search is an AI answer Ask ChatGPT for the best sushi in Lisbon and three names come back, not ten blue links. Google's AI Overviews and Ask Maps work the same way. Those answers get assembled from things you control: your categories and hours across the directory graph, plus how many reviews each location has and how recent they are.

Pros

  • Client Interaction
  • Simple
  • Mobile Applications
  • Centralized Management
  • Ease of Use
  • AI Technology