G2 Vendor Directory

Google My Business vs. Keyword.com

A side-by-side comparison based on G2 review data.

MetricGoogle My Business

by Google

Keyword.com

by Keyword.com

Overall rating4.64.7
Review count395111
Ease of use9.29.4
Ease of setup9.09.4
Quality of support7.59.3
Meets requirements9.19.3
NPS78.97574186.486486
Small Business73.5%90.9%
Mid-Market21.6%9.1%
Enterprise4.9%0.0%
Total page views709440
Total LLM citations4,1212,047

Google My Business

Google My Business is a free tool that enables businesses to manage their online presence across Google Search and Maps. By creating and verifying a business profile, companies can provide essential information such as operating hours, contact details, and location, enhancing their visibility to potential customers. Key Features and Functionality: - Business Information Management: Update and display critical details like address, phone number, and business hours. - Customer Interaction: Respond to customer reviews and questions, fostering engagement and trust.

Pros

  • Ease of Use
  • Review Management
  • Centralized Platform
  • Convenience
  • Cross-Platform Compatibility
  • Easy Setup

Keyword.com

Keyword.com is a keyword rank tracker and AI visibility monitor that lets you accurately track brand performance in Google SERPs and LLMs like ChatGPT, Perplexity, Google AI Overviews, and AI Mode. This dedicated rank tracker is designed for SEO agencies and in-house teams to monitor real-time data on keyword positions, SERP features, competitive share of voice, and AI visibility, all within dashboards that support over 100,000 tracked keywords per workspace. Features include daily updates, clear reporting, and white-label dashboards optimized for agency reporting.

Pros

  • Ease of Use
  • Rank Tracking
  • Keyword Ranking
  • Value for Money
  • Data Accuracy
  • Affordable