G2 Vendor Directory

Google Cloud Natural Language API vs. Amazon Comprehend

A side-by-side comparison based on G2 review data.

MetricGoogle Cloud Natural Language API

by Google

Amazon Comprehend

by Amazon Web Services (AWS)

Overall rating4.34.3
Review count12686
Ease of use9.08.9
Ease of setup8.78.5
Quality of support8.88.7
Meets requirements8.98.8
NPS51.58730250
Small Business52.4%39.5%
Mid-Market23.0%40.7%
Enterprise24.6%19.8%
Total page views297298
Total LLM citations4,2281,991

Google Cloud Natural Language API

Derive insights from unstructured text using Google machine learning.

Pros

  • Features
  • Cloud Computing
  • Application Development

Amazon Comprehend

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

Pros

  • Access
  • Ease of Use
  • Machine Learning
  • Insights
  • Insights Analysis
  • NLP Capabilities