G2 Vendor Directory

Google Cloud Knowledge Catalog vs. ServiceNow Workflow Data Fabric

A side-by-side comparison based on G2 review data.

MetricGoogle Cloud Knowledge Catalog

by Google

ServiceNow Workflow Data Fabric

by ServiceNow

Overall rating4.34.3
Review count17155
Ease of use8.78.3
Ease of setup10.08.2
Quality of support8.58.7
Meets requirements9.08.7
NPS58.82352944.078947
Small Business41.2%19.6%
Mid-Market17.6%30.8%
Enterprise41.2%49.7%
Total page views691,256
Total LLM citations1524,147

Google Cloud Knowledge Catalog

Knowledge Catalog is a dynamic, always-on, universal context engine for agents. It unifies structured, unstructured, and SaaS data into a governed, agent-ready truth. Knowledge Catalog aggregates native context across your Google and partner data platforms, semantic models, and third-party catalogs, unifying them into a single, governed source of truth. Automatically harvest technical metadata across your foundational systems—including BigQuery, AlloyDB, Spanner, Cloud SQL, Firestore (Preview), and Looker (Preview).

Pros

    ServiceNow Workflow Data Fabric

    Workflow Data Fabric is the AI‑ready data foundation of the ServiceNow AI Platform. It connects to any data—structured, unstructured, and streaming—contextualizes it with business meaning and governance, and controls it with lineage and policies so employees and AI agents can confidently act on real‑time information to prevent disruptions, resolve requests faster, and optimize operations—all on one platform.

    Pros

    • Ease of Use
    • Integrations
    • Automation
    • Efficiency Improvement
    • Data Management
    • Easy Integrations