G2 Vendor Directory

Google Cloud Console vs. ServiceNow IT Operations Management

A side-by-side comparison based on G2 review data.

MetricGoogle Cloud Console

by Google

ServiceNow IT Operations Management

by ServiceNow

Overall rating4.44.4
Review count99505
Ease of use8.98.5
Ease of setup8.88.2
Quality of support8.68.7
Meets requirements9.09.0
NPS59.37558.333333
Small Business46.9%10.2%
Mid-Market35.7%26.2%
Enterprise17.3%63.6%
Total page views2592,981
Total LLM citations1,2267,052

Google Cloud Console

Your integrated Google Cloud Platform management console. Manage and get insights into everything that powers your cloud application — including web applications, data analysis, virtual machines, datastore, databases, networking, and developer services. The Google Cloud console helps you deploy, scale, and diagnose production issues in a simple web-based interface. Search to quickly find resources and connect to instances via SSH in the browser. Handle DevOps workflows on the go with powerful native iOS and Android applications.

Pros

  • Ease of Use
  • User Interface
  • Dashboard Quality
  • Navigation Ease
  • Flexibility
  • Scalability

ServiceNow IT Operations Management

ServiceNow IT Operations Management (ITOM) is a comprehensive solution designed to enhance the visibility, health, and optimization of an organization's IT infrastructure. By integrating advanced automation and artificial intelligence, ITOM enables proactive management of IT operations, reducing downtime and improving service delivery. Key Features and Functionality: - ITOM Visibility: Automates the discovery of IT assets across on-premises, cloud, and hybrid environments, providing a unified view of the infrastructure.

Pros

  • Ease of Use
  • Visibility
  • Monitoring
  • Automation
  • Flexibility
  • Issue Resolution