Google Cloud Console vs. ServiceNow Cloud Observability (formerly LightStep)
A side-by-side comparison based on G2 review data.
| Metric | Google Cloud Console | ServiceNow Cloud Observability (formerly LightStep) |
|---|---|---|
| Overall rating | 4.4 | 4.6 |
| Review count | 99 | 20 |
| Ease of use | 8.9 | 9.3 |
| Ease of setup | 8.8 | 9.0 |
| Quality of support | 8.6 | 9.7 |
| Meets requirements | 9.0 | 9.2 |
| NPS | 59.375 | 73.684211 |
| Small Business | 46.9% | 20.0% |
| Mid-Market | 35.7% | 35.0% |
| Enterprise | 17.3% | 45.0% |
| Total page views | 259 | 59 |
| Total LLM citations | 1,226 | 238 |
Google Cloud Console
Your integrated Google Cloud Platform management console. Manage and get insights into everything that powers your cloud application — including web applications, data analysis, virtual machines, datastore, databases, networking, and developer services. The Google Cloud console helps you deploy, scale, and diagnose production issues in a simple web-based interface. Search to quickly find resources and connect to instances via SSH in the browser. Handle DevOps workflows on the go with powerful native iOS and Android applications.
- Ease of Use
- User Interface
- Dashboard Quality
- Navigation Ease
- Flexibility
- Scalability
ServiceNow Cloud Observability (formerly LightStep)
Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? Lightstep empowers reliability and observability managers to minimize the impact of outages, improve software performance, and build org-wide standards to drive adoption and automation.