G2 Vendor Directory

goHappy vs. Element

A side-by-side comparison based on G2 review data.

MetricgoHappy

by goHappy Labs

Element

by Element

Overall rating5.04.2
Review count3443
Ease of use9.88.8
Ease of setup9.78.9
Quality of support9.98.2
Meets requirements9.48.8
NPS10043.589744
Small Business6.1%63.4%
Mid-Market27.3%24.4%
Enterprise66.7%12.2%
Total page views352675
Total LLM citations56411,288

goHappy

goHappy helps leading employers connect with their frontline workforce via text, with no apps or adoption needed. 98% of our texts are read within 3 minutes, and we currently connect HR teams with over 1,000,000+ frontline workers. Our automation, segmentation, and auto-translation features help HR teams increase productivity and help lower turnover, because a happier frontline leads to a healthier bottom line.

Pros

  • Ease of Use
  • Engagement
  • Helpful
  • Employee Engagement
  • Customer Support
  • Communication

Element

Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts.

Pros

  • Security
  • Ease of Use
  • Connectivity
  • Peer Connection
  • Features
  • Customization