GLPI vs. Vivantio
A side-by-side comparison based on G2 review data.
| Metric | GLPI | Vivantio |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 42 | 295 |
| Ease of use | 8.8 | 8.8 |
| Ease of setup | 8.6 | 8.4 |
| Quality of support | 8.6 | 9.2 |
| Meets requirements | 9.1 | 8.9 |
| NPS | 72.5 | 51.70068 |
| Small Business | 32.5% | 14.6% |
| Mid-Market | 37.5% | 57.3% |
| Enterprise | 30.0% | 28.1% |
| Total page views | 871 | 506 |
| Total LLM citations | 11,233 | 484 |
GLPI
Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available
- Ease of Use
- Remote Access
- Management Efficiency
- Continuous Improvement
- Customer Support
- Setup Ease
Vivantio
Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time.
- Ease of Use
- Efficiency
- Customization
- Customizability
- Features
- Customer Support