G2 Vendor Directory

GLPI vs. Siit

A side-by-side comparison based on G2 review data.

MetricGLPI

by TECLIB

Siit

by Siit

Overall rating4.55.0
Review count4229
Ease of use8.89.9
Ease of setup8.69.9
Quality of support8.69.9
Meets requirements9.19.9
NPS72.5100
Small Business32.5%55.2%
Mid-Market37.5%44.8%
Enterprise30.0%0.0%
Total page views871155
Total LLM citations11,233507

GLPI

Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available

Pros

  • Ease of Use
  • Remote Access
  • Management Efficiency
  • Continuous Improvement
  • Customer Support
  • Setup Ease

Siit

Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with existing tools, Siit eliminates complexity, accelerates resolution times, and transforms internal support into a strategic advantage.

Pros

  • Ease of Use
  • Integrations
  • Customer Support
  • Communication
  • Features
  • Efficiency