G2 Vendor Directory

GLPI vs. Proactivanet

A side-by-side comparison based on G2 review data.

MetricGLPI

by TECLIB

Proactivanet

by Proactivanet

Overall rating4.54.8
Review count4265
Ease of use8.89.4
Ease of setup8.69.1
Quality of support8.69.5
Meets requirements9.19.5
NPS72.593.75
Small Business32.5%13.8%
Mid-Market37.5%52.3%
Enterprise30.0%33.8%
Total page views871142
Total LLM citations11,233417

GLPI

Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available

Pros

  • Ease of Use
  • Remote Access
  • Management Efficiency
  • Continuous Improvement
  • Customer Support
  • Setup Ease

Proactivanet

Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivanet ITSM is the industry’s highest rated service desk in the world according to 2021 independent industry research. The company has been growing every year since its foundation in 1998 and has offices in five countries.

Pros

  • Customization
  • Customer Support
  • Ease of Use
  • Automation
  • Configuration Ease
  • Customizability