GLPI vs. Milvus TI
A side-by-side comparison based on G2 review data.
| Metric | GLPI | Milvus TI |
|---|---|---|
| Overall rating | 4.5 | 4.8 |
| Review count | 42 | 132 |
| Ease of use | 8.8 | 9.4 |
| Ease of setup | 8.6 | 9.2 |
| Quality of support | 8.6 | 9.3 |
| Meets requirements | 9.1 | 9.5 |
| NPS | 72.5 | 92.424242 |
| Small Business | 32.5% | 44.7% |
| Mid-Market | 37.5% | 42.4% |
| Enterprise | 30.0% | 12.9% |
| Total page views | 871 | 1,093 |
| Total LLM citations | 11,233 | 319 |
GLPI
Teclib´ is an official editor of the open source ITSM software GLPI. Service Management is easy with GLPI as it combines multiple features and offers wide range of plugins. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Reports 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge Base and FAQ 7. Statistics 8. API integration available 9. Android-based devices inventory 10. Cloud version is available
- Ease of Use
- Remote Access
- Management Efficiency
- Continuous Improvement
- Customer Support
- Setup Ease
Milvus TI
O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento.
- Asset Management
- Efficiency
- Ticket Management
- Automation
- Ticketing System
- Tracking Ease