Gleap vs. Marker.io
A side-by-side comparison based on G2 review data.
| Metric | Gleap | Marker.io |
|---|---|---|
| Overall rating | 4.6 | 4.8 |
| Review count | 66 | 42 |
| Ease of use | 9.1 | 9.9 |
| Ease of setup | 9.2 | 9.4 |
| Quality of support | 9.9 | 9.8 |
| Meets requirements | 9.3 | 9.5 |
| NPS | 82.8125 | 94.871795 |
| Small Business | 83.6% | 80.0% |
| Mid-Market | 16.4% | 20.0% |
| Enterprise | 0.0% | 0.0% |
| Total page views | 431 | 411 |
| Total LLM citations | 2,966 | 7,637 |
Gleap
Turn customer feedback into shipped software. Gleap is your AI software team: one platform connecting AI-native customer support, feedback and coding agents. Built for teams developing and supporting software, Gleap keeps customer conversations, technical evidence and implementation connected. Start with customer support and connect the rest as you need it. A shared inbox, knowledge base, in-app bug reports and feedback tools give your team and AI agents the context to answer questions, investigate issues and act on customer requests.
- Ease of Use
- Features
- Helpful
- Automation
- Simple
- User Interface
Marker.io
Marker.io is a website feedback and bug reporting software that helps teams collect feedback directly from websites and send it to their existing tools. The product is used by teams that manage websites and need a simple way for people to report issues. It allows anyone (i.e.,marketers, QA testers, content editors, or clients) to report problems directly on a live or staging website, without needing access to developer tools or issue trackers like Jira. Marker.io works as a feedback layer on top of a website.
- Ease of Use
- Customer Support
- Simple
- Time-saving
- Setup Ease
- Feedback Quality