G2 Vendor Directory

Gleap vs. Linear

A side-by-side comparison based on G2 review data.

MetricGleap

by Gleap

Linear

by Linear

Overall rating4.64.6
Review count66125
Ease of use9.19.1
Ease of setup9.29.3
Quality of support9.99.0
Meets requirements9.39.2
NPS82.812574.107143
Small Business83.6%76.0%
Mid-Market16.4%23.1%
Enterprise0.0%0.8%
Total page views4311,620
Total LLM citations2,96642,161

Gleap

Turn customer feedback into shipped software. Gleap is your AI software team: one platform connecting AI-native customer support, feedback and coding agents. Built for teams developing and supporting software, Gleap keeps customer conversations, technical evidence and implementation connected. Start with customer support and connect the rest as you need it. A shared inbox, knowledge base, in-app bug reports and feedback tools give your team and AI agents the context to answer questions, investigate issues and act on customer requests.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Automation
  • Simple
  • User Interface

Linear

Linear is the product development system for teams and agents. Purpose-built for planning and building products, and designed for the AI era. Linear powers more than 40,000 organizations, from ambitious startups to major enterprises and Fortune 20 companies, including OpenAI, Ramp, Cash App, Coinbase, Cursor, and Oscar Health.

Pros

  • Ease of Use
  • User Interface
  • Simple
  • Intuitive
  • User-Friendly
  • Integrations