Glance vs. Univerge Blue
A side-by-side comparison based on G2 review data.
| Metric | Glance | Univerge Blue |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 23 | 15 |
| Ease of use | 9.6 | 9.0 |
| Ease of setup | 9.7 | 8.6 |
| Quality of support | 9.5 | 8.9 |
| Meets requirements | 9.6 | 8.7 |
| NPS | 69.565217 | 50 |
| Small Business | 17.4% | 60.0% |
| Mid-Market | 56.5% | 26.7% |
| Enterprise | 26.1% | 13.3% |
| Total page views | 425 | 36 |
| Total LLM citations | 1,160 | 39 |
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use
Univerge Blue
Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go.
- User-Friendly
- Features
- User Interface
- Ease of Use
- Calling Quality
- Easy Setup