Glance vs. ScreenConnect
A side-by-side comparison based on G2 review data.
| Metric | Glance | ScreenConnect |
|---|---|---|
| Overall rating | 4.5 | 4.7 |
| Review count | 23 | 520 |
| Ease of use | 9.6 | 9.4 |
| Ease of setup | 9.7 | 9.1 |
| Quality of support | 9.5 | 9.0 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 69.565217 | 80.040733 |
| Small Business | 17.4% | 66.5% |
| Mid-Market | 56.5% | 30.2% |
| Enterprise | 26.1% | 3.3% |
| Total page views | 425 | 621 |
| Total LLM citations | 1,160 | 4,745 |
Glance
Glance lets your sales rep, service rep, or trainer join the customer on your site or app, see their screen, and provide hands-on, personal guidance through highlighting, gesturing and more. Glance Cobrwose complies with the most rigorous privacy and security requirements, making it an ideal fit for enterprise financial, healthcare, software, and retail organizations. Integrations with the most popular CRMs and support tools - Salesforce, AWS, Microsoft, Genesys, Twilio, and more - make starting a cobrowsing session seamless. Get started with Glance to deliver personal, hands-on CX.
- Ease of Use
ScreenConnect
ScreenConnect delivers fast, flexible, and secure remote desktop and mobile support solutions for every industry and need. With ScreenConnect, IT teams can raise the bar for remote support and reduce customer downtime through on-demand access to desktops, mobile devices, and more. No matter where you work, how you work, and who you work for, ScreenConnect helps you serve customers securely, silently, and seamlessly.
- Remote Work
- Reliability
- Ease of Use
- Remote Access
- Easy Communication
- Connection Speed